Dedicated Support
WordPress specialists and website engineers ready to support you
Our team of specialists, who are not only trained on the latest website trends, but also WordPress development and industry best practice are available to you 24/7!
Our dedicated support features
When you host with us, you get all of us. This means access to the best of what we have, 24 hours a day, 7 days a week.
Dedicated Account Manager
Your primary contact at Koerge is here to help and guide you, whatever you want to achieve.
Collaboration & Error Investigation
We’ll collaborate with your team for deeper investigation of common server errors on your website.
Downtime Monitoring
In the unlikely event you experience any downtime, we will go beyond sending you alert and proactively start investigating.
Plugin/Theme Troubleshooting
Our Support Engineers will help you troubleshoot errors and conflicts with plugins & themes.
Performance Optimisation
On-demand optimization tweaks to ensure your application is performing well.
Phone & Support
Call our dedicated Support team at any time for in-person support throughout the day, absolutely free of charge!